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Tim Nyberg

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  1. Gift cards

    175 votes
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    70 comments  ·  General  ·  Admin →
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    under review  ·  Rajesh Agarwal responded

    This thread seems to be talking about different things – so I need to get clarification if possible.

    When you comment on this thread please state if you want “gift certificate support”, meaning a template to print them or something, and maybe a way to track the balance – OR -

    “gift card support via Vantiv” where you have to buy magstripe cards with your design, have a Vantiv account, and deal with loading / checking balances / and the regulation that goes along with being required to allow people to cash out/etc.

    We can refer to these as “basic gift certificates” or “magstripe gift cards” in the comments.

    Feel free to say you want both! :)

    The Vantiv “gift card support” is a fairly large project that we would need to see a lot of votes to get going.

    A basic gift certificate tracking system might be simpler and…

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    Tim Nyberg commented  · 

    Along the same lines we often give out Gift Certificates a a donation for silent auctions and such. It would be cool to print out the certificates from RSr and have it track the "numbers" for those certs so when people come back in with them or call you would be able to find and keep track of how many of these gift cards/certificates are getting used.

    We've found that less then 20% of these things ever get claimed.

    It may be a nice touch if it was a gift card to be able to email that to the recipient. Also a way to capture another email address.

    Cheers..

  2. Need to be able to change Ticket Problem and Referral types without losing information

    6 votes
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    planned  ·  8 comments  ·  General  ·  Admin →
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    Tim Nyberg commented  · 

    I would also add the Custom fields to this list, I think the name of the field should be getting updated not the entire field.

    It looks like the data is actually preserved in the background, I did an experiment with this. I populated data into a custom field, then changed the name, it was all gone. But when I changed the name back the data came back so I suspected that the entire field was getting updated as if it was making a new record not just updating the name of the record.

    Tim Nyberg supported this idea  · 
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