I support this. When any customer has more than one ticket open, it gets messy to track in the portal which estimate corresponds to what ticket. It also applies to assets, so I would add it on the pool. It would be important to have assets, tickets and estimates related in the customer portal the same way that are related in our side.
I support this. When any customer has more than one ticket open, it gets messy to track in the portal which estimate corresponds to what ticket. It also applies to assets, so I would add it on the pool. It would be important to have assets, tickets and estimates related in the customer portal the same way that are related in our side.