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Terry Freeman

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6 results found

  1. Ticket Charges - Created into Tasks

    8 votes
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    Terry Freeman supported this idea  · 

  2. Calendar View:

    3 votes
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  3. reports

    2 votes
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  4. Creating detailed tech reports for customer

    5 votes
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  5. Call log

    2 votes
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  6. Reports

    5 votes
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    Terry Freeman supported this idea  · 
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    Terry Freeman commented  · 

    There should be a selection for Date range or Last Month. It should show a brief ticket discription for each ticket that is open for that time period. and current time spent on each ticket and the status of that ticket spent that month for that customer there should also have a summary of total tickets opened and resolved. It would also be nice to have the number of billable hours and non-billable hours.

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