Skip to content

Jesse Farris

← RepairShopr Help Center

My feedback

4 results found

  1. Magento/Ecommerce and Chip and Pin

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  8 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jesse Farris supported this idea  · 

  2. Integrate with AVG Cloudcare

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jesse Farris commented  · 

    We also use AVG Cloud Care. I know we would be interested also.

  3. Customize the "Triggers" that affect Statuses

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  3 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jesse Farris commented  · 

    This makes complete sense. As a new customer, we don't understand why we would have essentially 2 status areas (One that is a status, and another that is "comments"). I would much rather just update one and have the other automatically update. If we send a comment to a customer that the computer is complete and ready for pick up but forget to update the "status". The customer could call back in and be told that the ticket still says repair in progress.

    We came over from some software called Connectwise where we could write a comment on a ticket, track time on that comment (had a start and end time feature that billed the customer), and had a drop down that let you update the ticket status based on that comment. It had check boxes for who would receive the email with the comment (customer, tech, admin ect) along with a check box if you wanted the comment hidden. We still have access to this system if a RepairShopr employee would like to reach out and see how it is set up because it is awesome and makes sense. My email is jesse.farris@comptroubles.com and my phone number is 319-234-5600.

  4. Add rolls of coins to register count, give admins ability to edit a drawer after the opening count has been completed

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  General  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jesse Farris shared this idea  · 

Feedback and Knowledge Base

(thinking…)