You would fold your business?? A little dramatic I think. We have a 7 day service guarentee as well. I would just run a auto email on the 6th day after the ticket is closed to let them know that they have one day remaining should they have any issues. I can't believe someone would think follow up would be bad, hahaha
You would fold your business?? A little dramatic I think. We have a 7 day service guarentee as well. I would just run a auto email on the 6th day after the ticket is closed to let them know that they have one day remaining should they have any issues. I can't believe someone would think follow up would be bad, hahaha