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Janessa

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5 results found

  1. Add a 'Copy to' button or option from ticket notes when invoicing.

    5 votes
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    0 comments  ·  General  ·  Admin →
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    Janessa supported this idea  · 

  2. Show full emails in Communications Log or from links on Invoice/Ticket pages.

    28 votes
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    3 comments  ·  General  ·  Admin →
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    Janessa supported this idea  · 

  3. SMS Canned Responses

    26 votes
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    3 comments  ·  General  ·  Admin →
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    Janessa commented  · 

    Also for completed tickets, have the ability to see and change the outgoing text message. We have different locations and store hours, and it presents problems when you are trying to notify the customer ahead of time that their order is complete, but may not be ready for pickup until the next business day.

    Janessa supported this idea  · 

  4. Customize the "Triggers" that affect Statuses

    7 votes
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    under review  ·  3 comments  ·  General  ·  Admin →
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    Janessa supported this idea  · 

  5. Amend the pre-diagnosis further, so that no email is issued at all

    7 votes
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    Janessa supported this idea  · 

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