General
3763 results found
-
Update Appointment Booking
I think it would be great if we could set different times for availability on different days as our hours change on certain days. It would also be great if customers could fill out more information so we have an idea of what the client needs. Maybe a drop down box with custom field type too?
7 votes -
Communication Log
It would be nice to see the entire email message in the communication log. Quite important actually!
8 votes -
option to set an appointment as a reoccurring event
Option to set an appointment as a reoccurring event in the calendar.
Example - I need to schedule out a tech every Monday and Wednesday morning ongoing for 6 months.22 votes -
who is using the woocommerce intergration?
considering to move from magneto to woo-commerce for the integration with Repairshopr. Any with their opinions, pros/cons, and examples would be appreciated
0 votes -
Tickets Page
It would be nice to have a pages option (1,2,3) on the top of the tickets page as well as the bottom, as I often don't scroll to the bottom.
Thanks,
Erik
4 votes -
Sync inventory with XML from suppliers
That would be nice if we could sync inventory with XML from our suppliers. We have multiple suppliers for different parts and would like to sync it in Repairshopr.
4 votes -
Unique name when downloading an invoice
Currently when downloading an invoice it is generically named "invoice-large.pdf".
It would be nice if the name was unique with the invoice number and/or customer name such as "Bob Smith - invoice #8935.pdf" or "invoice-8935".
Currently I have to manually rename each file during the download.
9 votes -
Multiple sub-accounts under main customers
We have several accounts with multiple locations and need to keep all separated and under the correct sub account, not grouped under the main account when transferred to QBs.
5 votes -
No reload when changing data
The new page reloading "checking" when entering or changing data sucks.
1 vote -
Enhanced Ticket Reports
For the Create Ticket / Resolved Ticket reports, we'd love to see a summary of the tickets the report comes up with at the bottom with the ticket #, subject, contact and status not just the total number of tickets it shows now.
Then the ability to kick these reports off automatically and email them to specified addresses.
Add the Customer dropdown to the resolved ticket report to make the above possible.
9 votes -
Mark invoice paid when amount due is 0
As of right now invoices are marked paid ONLY at the time a payment is made resulting in a balance of 0. An invoice with existing payments will not be marked as paid when the invoice total is reduced to match the current payments on the invoice after the fact.
2 votes -
Add the option for per-technician email signatures
It would be nice to have the option to add a customized HTML signature to email communications to customers on a per-technician basis (each technician could have their own signature that appears at the end of emails they send from inside Shopr).
9 votes -
View all RepairShopr activity by date, week, month, etc.
The ability to view all ticket updates, estimate updates, invoice updates, new customer creations, leads, etc. by a specific date or date range. This would be very useful for determining how much work and what specific work was accomplished in a given day, week, month etc. It would also be really handy for learning more about the business in general. Please consider adding this functionality, and thank you for your excellent product and service!
6 votes -
Disable customer replies on invoices
Is it possible to disable customers replying to invoice emails? For instance, I invoice a customer and then they reply to it, instead of it showing as an unread reply on the invoice screen, it creates a new lead?
20 votes -
Invoice number prefix
It would be most simple to allow a custom prefix on the invoice numbering scheme. You can keep the same sequential format, but allow me to customize it a bit by adding in something before it. I'd simply add RS so the invoice number would be like RS1000
If your invoices that sync to my quickbooks overwrite any of my existing invoices we're going to have a big problem.15 votes -
Make Refurbishing Costs reflect cost prices
We spend inventory and labour hours refurbishing our own stock. The stock initially gets imported as Inventory on a PO for a certain cost price. The stock is then refurbished, at times for high costs then the device itself. Yet, the cost price of the item remains the same as the cost on the PO.
Now if I want to make an API call ...
I can get the amount of devices a certain location has of a certain SKU. But, I can tell what it's worth.Or If I want to do a CSV export of Inventory ...
I…6 votes -
Faster Login for stores
as it stands at our store, we need each person to be forced to logout, to keep people from using others accounts. when the account is kicked it brings it to the email and password login and you can not use the pin, and has slowed down check-ins. was thinking it would be ideal if like big chain stores. if each user would have a bar code associated to their login info, then they just scan their barcode to login. would prevent others from getting into each others account, and that only the global admins could print the barcodes
4 votes -
Allow integration with PC-Doctor Service Center Remote
Allow integration with PC-Doctor Service Center Remote. This set of tools allows you to run a whole battery of remote hardware diagnostics. The session initiation already requests (but not require) a ticket number along with other pertinent information. This information could be plugged in automatically when launched from an integrated RepairShopr ticket. This integration could really streamline the use of both applications.
More Information:
http://www.pcdremote.com
http://www.pcdservicecenter.comPress Release:
http://www.pc-doctor.com/company/pr-articles/123-pc-doctor-introduces-cloud-based-remote-diagnostics-tool-for-service-technicians14 votes -
SAML SSO or LDAP (OneLogin)
I think saml based sso would be an awesome feature in repair shopr, it would allow for integration with services such as one login or jump cloud and other SAML providers. Even being able to use OpenID providers besides intuit and google would be nice.
18 votes -
Asset Costing Report
The report should show the history of an asset’s work ticket. The main goal for us internally, since all our assets are company own and we do not repair outside “public” assets, is to run a report either weekly, monthly, quarterly, or annually to see what each asset has cost our company to maintain.
The report should be exported to CVS for us to filter and organized. The spreadsheet should have a minimum of 10 columns;
1. Work Ticket #
2. Customer assigned to asset at the time of the work ticket.
3. Subject
4. Description of ticket
5. Asset…8 votes
- Don't see your idea?