General
3762 results found
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3 votes
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Back and Forward Arrows for Reviewing Notifications
In the notification center, while reviewing notifications, maybe have forward and backward arrows to review notifications quickly. In addition, when clicking on to review a notification, when clicking delete, instead of going back to the first page of notifications maybe go to next newest notification (if starting from an older notification) or the next oldest (if starting from a newer notification).
Maybe make this an option in preferences for those that want this functionality and for those that don't.
1 vote -
logistics
It would be helpful if the logistics screen showed the day it was ordered. Instead of clicking each one to see if it has been order. Also the links should open another browse instead of clicking back.
3 votes -
Email invoice button sends via xero/qb
Hey
Looking at using xero as our main invoicing and payments interface as it offers direct payment integrations that we use and also will auto reconcile etc.
Is it possible for the api to make our usual email invoice button/recurring invoice and estimates to send directly via xero?
0 votes -
Add {issue_type} to tags in email ticket comment template
We use the issuetype to track the main issue of an ticket. For our clients we need to add the issuetype to our ticket comment emails.
This will make the comment email much more clear to the clients.
7 votes -
3 votes
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reports
could we have a suggested reorder report? this is based on months sales of inventory. or the facility to change the length the report looks at, weekly sales monthly etc. eg if we have sold 8 iphone 6 screens in a month? suggested reorder report would tell us we need to hold 8 screens or 2 a week etc etc
2 votes -
Give us an option to filter by vendor
We buy from multiple vendors and when we search an item there is no easy way to see who the vendor is for each item
3 votes -
stop making the whole page refresh when changing the prices of an item.
When entering in products into an invoice and then go to change all the prices on them, the invoice page refreshes every time. When I've entered in 20 products it slows down the process by waiting for the page to refresh all the content at a time.
3 votes -
Requesting Store Stock group option for secondary group.
We use RepairShopr to track a lot of store stock repair progress as well. We were originally going to create an additional location, but obviously that increases the monthly fee. So instead of a "Store Stock" group option could be added so we can separate our store stock repairs from customer repairs, that would be extremely helpful.
1 vote -
Cost Basis
Create different cost basis options (FIFO, LIFO, Average, etc.).
9 votes -
Additional Customer Search fields
It would be very helpful to be able to create customer searches that can search against contracts as well as recurring invoices based on what line items are included.
For example, I want to send an email blast to all customers on a certain level of monthly service agreement. Ideally, I would create a search filter that says "find any customer with a [recurring invoice / general subscription / ...] with [this/these product(s)] as line items".
Or, "find any customer has a contract with [word/phrase] in the name."Some basic boolean logic would help too to allow multiple inputs separated…
2 votes -
Enable SMS For Customer For New Tickets Within App
When you create a new customer within the app it would be nice to be able to enable SMS and have the SMS sent to the customer when a new ticket is created as it does when you create a ticket in the web browser.
1 vote -
Auto Fill Address From Within The App
It would be nice to be able to have the app auto fill the address within the app as it does from within the browser.
1 vote -
Access Full Customer Info Within The TIcket On App
It would nice to have the ability to access the same items by clicking on the name of the customer within the ticket as you do from the customer tab within the app
1 vote -
SMS Customer Ticket Update From Within App
I would like to see the ability to SMS customers within the app and enable SMS settings when you creat a ticket along with the email update as you can on the web site.
1 vote -
Make it possible to disable default email notifications
I am working on implementing slack and trying to improve communication efficiency in a smaller shop. The default email notifications are becoming redundant and I would love the ability to toggle them off individually or change their settings to use web hooks, etc.
An example default notification is that the tech assigned to a ticket receives an email when the customer responds via email to their ticket.
2 votes -
Remove items from ticket dashboard
Would like to remove things like customer reply and ticket stats on the main ticket dashboard
On a 50" screen this consumes almost 50%
I want my guys to just see new, in progress, waiting on customer and waiting on parts
3 votes -
Ticket Timer - Add to Automation
There isn't currently a condition to check if the ticket has had a timer applied on the ticket automation.
This is definitely something that would be pretty useful. Then we can check if thats the case, and change a ticket automatically to In Progress from New.
3 votes -
Ability to export "Leads" - similar to the "Customer" email export function.....
Ability to export "Leads" - similar to the "Customer" email export function.....
4 votes
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