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3762 results found

  1. Allow direct syncing with Apple Contacts via iCloud.

    We utilize our contacts in many areas of our business and automatically sync these contacts with other apps and features. We would like to be able to also sync our Apple Contacts to Repairshopr contacts. That way, if an employee enters a new client in Contacts, this new client data is automatically sync'd with RepairShopr. It would be equally fantastic, if Repairshopr can also sync the other direction. If a new client is entered into Repairshopr, it is then pushed back to Apple Contacts.

    1 vote
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  2. Task oriented workflow similar to Trello.

    Is there a way to use Workflow to list tasks inside a ticket and any technician can mark completed

    3 votes
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  3. Make Kabuto customers more obvious

    When browsing through customer listings or currently open tickets, it should be very obvious which customers are being billed for recurring managed services like Kabuto (or 3rd party programs like Solar Winds, etc).

    During the intake process, we search the customers phone number and link to their customer profile. At this point, a small purple Kabuto logo could be shown near their name that links to their Kabuto information. "Oh I see you're on one of our managed service plans, this service should be covered!"

    When a technician takes over on a ticket, the Kabuto badge should be listed along…

    1 vote
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  4. Bring Back the Fast invoice

    It used to be very quick to create invoices. After you were filling the customer details it would've created the invoice straight away. Now you go create invoice and instead of sending you to the invoice screen you get the screen with the customer details and then you need to click on create invoice again. Thanks.

    3 votes
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  5. Stocktake Lists

    When creating a stocktake "list", there should be an option to add separate items, not just groups

    6 votes
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  6. Complete Dropbox Sync

    Ok, We already have it where we have a live backup of our data put into our dropbox. So the ability to link dropbox is already there.

    Currently, we have to use Zapier to create a dropbox folder for each ticket we make, it would be great however if we can have it so when we upload an attachment to a ticket it would go directly to that dropbox folder, as well as the ticket paperwork and invoice. Current it is a hunt and find situation and we use dropbox business to sync tickets and invoices among all our guys…

    3 votes
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  7. Remember the customer in Custom Widget

    It would be great if the customer that have to fill out the "customer info" fields did'nt have to fill out the entire form each time. Maybe it could be some kind of "Remember me" function that saves the info.

    Some of our customers has to fill out these forms several times each day.

    1 vote
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  8. Show information boxes in Custom Widget

    We would like to show information boxes for the fields to explain for the customers exactly what we mean when they are showing a dropdown or text fields with options.

    1 vote
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  9. Conditional Logic in Custom Widget

    If chosen iPhone show these fields, If Mac show these fields. We have to ask our customers to turn of FIMP on only iOS-products, but not on Macs.

    1 vote
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  10. Can the label for Tickets be changed to Work Order or Repair Order? Basically instead of using the word "Ticket" I would rather use the word

    Can the label for Tickets be changed to Work Order or Repair Order? Basically instead of using the word "Ticket" I would rather use the word "Repair Order" on the system and in all communications with customers. Also, any plans the include the GoPayment from QuickBooks as an app in the near future?

    1 vote
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  11. FreshBooks has a cool feature

    U don't like FreshBooks for a number of reasons but they have a feature That lets you know if an invoice has been viewed by the client. Very helpful

    1 vote
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  12. Estimate upgrade

    It would be great to be able to make the estimate look a bit better. It would be great to be able to change the font, underline, Bold words, things that a simple text editor would do.
    Also, any chance we could get an interface to "Quote Werks" that would be amazing!

    1 vote
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  13. Add auto infill for the address when using Multiple Contacts

    Is there a way that we can 'Copy' the main address? When I add a contact to a client/customert, a business client the contact will 9/10 be at the same address. Can we not have a button that we can click so it automatically updates to the 'default' address?

    1 vote
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  14. Options to select light or dark color scheme of the top bar. (Hard to see on tablets)

    My repair staff are using tablets as the interface for working with the repairs that come in. So when they view the repairshopr interface its a mobile version of the web. I had some complaints from my staff that the icons where they click to search are hard to see. The color scheme is light gray on dark gray. It would be nice if there was a way to select different color schemes like light vs dark, or something with more contrast. Something different so these guys can see the buttons. in the top bar on their tabets.

    3 votes
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  15. Logistics Filters

    Filter logistics similar to Inventory and Tickets (Locations etc.)

    Applies more for admin users who have a global view of all logistics, rather than just the location they are signed into.

    1 vote
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  16. block status (selectively)

    Ability to configure statuses that you can't manually switch too
    eg. resolved, invoiced
    We would like to fix 2 major issues
    1. lost $ due to 2 statuses above
    2. procedure / process enforcement
    we would likely block all and just use Ticket Automation to move statuses along

    3 votes
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  17. Keep alive and lock script

    It would be nice if this was integrated into the system by default.

    // ==UserScript==
    // @name KeepAlive and Lock
    // @namespace http://tampermonkey.net/
    // @version 0.1
    // @description try to take over the world!
    // @author You
    // @match https://palafoxcomputers.repairshopr.com/*
    // @grant none
    // ==/UserScript==

    (function() {
    'use strict';
    var hasMoved = false,
    isLocked = false,
    $comBo = $("#comment_body"),
    $comBoVal;
    $comBo.keydown(function(){
    if($comBo.val().length >= 1){

        }
});
var moved = false
window.onmousemove = function(e){
   if(!hasMoved){
       hasMoved = true;
   }
}
function checkActive(){
    console.log("Checking Movement");
    console.log("hasMoved"+hasMoved);
    if(!hasMoved && !isLocked){
        lockScreenAndPinSwitch();
        clearInterval(cheAct);
    }else{
        hasMoved = false;
    }
}
function keepAlive(){
    console.log("Keep Alive");
    $.ajax({url:"https://palafoxcomputers.repairshopr.com/"});
    …
    1 vote
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  18. "Tickets Time Tracking" Report Company Name Filter

    Add a filter for Company ID to the report so I can quickly see how much time I have spent with a client on an Annual, Monthly, Weekly basis

    3 votes
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  19. Awesome system. It'd be great if we could use @name to send a message to a tech that's not on the ticket

    It'd be great if we could use @name in the comments to send a message to a tech that's not on the ticket.

    1 vote
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  20. Ability to transfer funds between two registers

    Currently, we have 3 registers in our system: 2 registers for our front checkout desks, and 1 "register" that is actually a lockbox. In the event that we have an excess of cash in the front register(s), we make a withdrawl from that register and then deposit it into the lockbox for safekeeping, this requires 2 separate transactions. From there, we either keep it in case we need it to put back in the register, or withdraw it again to deposit it into the bank.

    I would like to see a transfer button that allows a user to select which…

    3 votes
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