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  1. Conditional Logic in Custom Widget

    If chosen iPhone show these fields, If Mac show these fields. We have to ask our customers to turn of FIMP on only iOS-products, but not on Macs.

    1 vote
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  2. Can the label for Tickets be changed to Work Order or Repair Order? Basically instead of using the word "Ticket" I would rather use the word

    Can the label for Tickets be changed to Work Order or Repair Order? Basically instead of using the word "Ticket" I would rather use the word "Repair Order" on the system and in all communications with customers. Also, any plans the include the GoPayment from QuickBooks as an app in the near future?

    1 vote
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  3. FreshBooks has a cool feature

    U don't like FreshBooks for a number of reasons but they have a feature That lets you know if an invoice has been viewed by the client. Very helpful

    1 vote
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  4. Estimate upgrade

    It would be great to be able to make the estimate look a bit better. It would be great to be able to change the font, underline, Bold words, things that a simple text editor would do.
    Also, any chance we could get an interface to "Quote Werks" that would be amazing!

    1 vote
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  5. Add auto infill for the address when using Multiple Contacts

    Is there a way that we can 'Copy' the main address? When I add a contact to a client/customert, a business client the contact will 9/10 be at the same address. Can we not have a button that we can click so it automatically updates to the 'default' address?

    1 vote
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  6. Options to select light or dark color scheme of the top bar. (Hard to see on tablets)

    My repair staff are using tablets as the interface for working with the repairs that come in. So when they view the repairshopr interface its a mobile version of the web. I had some complaints from my staff that the icons where they click to search are hard to see. The color scheme is light gray on dark gray. It would be nice if there was a way to select different color schemes like light vs dark, or something with more contrast. Something different so these guys can see the buttons. in the top bar on their tabets.

    3 votes
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  7. Logistics Filters

    Filter logistics similar to Inventory and Tickets (Locations etc.)

    Applies more for admin users who have a global view of all logistics, rather than just the location they are signed into.

    1 vote
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  8. block status (selectively)

    Ability to configure statuses that you can't manually switch too
    eg. resolved, invoiced
    We would like to fix 2 major issues
    1. lost $ due to 2 statuses above
    2. procedure / process enforcement
    we would likely block all and just use Ticket Automation to move statuses along

    3 votes
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  9. Keep alive and lock script

    It would be nice if this was integrated into the system by default.

    // ==UserScript==
    // @name KeepAlive and Lock
    // @namespace http://tampermonkey.net/
    // @version 0.1
    // @description try to take over the world!
    // @author You
    // @match https://palafoxcomputers.repairshopr.com/*
    // @grant none
    // ==/UserScript==

    (function() {
    'use strict';
    var hasMoved = false,
    isLocked = false,
    $comBo = $("#comment_body"),
    $comBoVal;
    $comBo.keydown(function(){
    if($comBo.val().length >= 1){

        }
    });
    var moved = false
    window.onmousemove = function(e){
       if(!hasMoved){
           hasMoved = true;
       }
    }
    function checkActive(){
        console.log("Checking Movement");
        console.log("hasMoved"+hasMoved);
        if(!hasMoved && !isLocked){
            lockScreenAndPinSwitch();
            clearInterval(cheAct);
        }else{
            hasMoved = false;
        }
    }
    function keepAlive(){
        console.log("Keep Alive");
        $.ajax({url:"https://palafoxcomputers.repairshopr.com/"});
    1 vote
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  10. "Tickets Time Tracking" Report Company Name Filter

    Add a filter for Company ID to the report so I can quickly see how much time I have spent with a client on an Annual, Monthly, Weekly basis

    3 votes
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  11. Awesome system. It'd be great if we could use @name to send a message to a tech that's not on the ticket

    It'd be great if we could use @name in the comments to send a message to a tech that's not on the ticket.

    1 vote
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  12. Ability to transfer funds between two registers

    Currently, we have 3 registers in our system: 2 registers for our front checkout desks, and 1 "register" that is actually a lockbox. In the event that we have an excess of cash in the front register(s), we make a withdrawl from that register and then deposit it into the lockbox for safekeeping, this requires 2 separate transactions. From there, we either keep it in case we need it to put back in the register, or withdraw it again to deposit it into the bank.

    I would like to see a transfer button that allows a user to select which…

    3 votes
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  13. 1 vote
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  14. 1 vote
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  15. 1 vote
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  16. Each Estimate it's own Red/Green Approval Color

    Please consider giving each estimate it's own red/green color.

    Right now, if one ticket has 3 estimates, and only 1 estimate is approved, it looks like all 3 estimates are approved, because the entire bar is green.

    3 votes
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  17. Purchase Order Should Have Order# Field

    The purchase orders should have a field to put in the order number from the distributor, not just the repair shopr generated one.

    1 vote
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  18. Purchase Order Parts Added Should Show Description

    When you add a part to the Parts Purchase Order, it should show the description of the part next to the Item number.

    1 vote
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  19. Option to select a high contrast color scheme for the visually impared

    I think the title says it all and I'm gobsmacked that this is not in repairshopr

    3 votes
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  20. Add product serial numbers to API

    Seems there is currently no way to view or assign product serial numbers from the API - any plans to add this?

    12 votes
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