More Tags
Would really like to see more tags so forms can be made to look more professional. In particular at the moment I would like to be able to reference individual Asset Custom Fields. Not just all Asset Custom Fields jammed together using {{asset_properties}}.
I have fields such as customer fields such as Password, AC Adaptor Supplied, External USB Drives Supplied, Software Supplied. Some of these are just checkboxes and when using the {{asset_properties}} they don't even show up when they've been ticked. There are a bunch of ,,,,, which I can only assume is where answers should be for the check boxes (They were all checked by the way when giving that result).
We tend to have a printout of the Intake Form kept with client machines so while working on jobs we can see this sort of information at a glance.
Anyone else see any value in this?
David Whiffin
shared this idea
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tjank
commented
I agree, It would also be nice to use additional tags for canned responses for example:
Your device is ready. Make a reservation for pick up.
Hello {{customer_first_name}},Good news! Your device is ready. Make a reservation to pick up your device at {{store_location}}.
Ticket Number: {{Ticket_Number}}
Thank you!