Skip to content

I suggest you ...

← General

Add "signatures" based on the user logged in.

It would be handy to have something similar to an email signature that can be used when technicians are updating the customer through the ticket. Some of our technicians have different contact information or credentials/certifications they would have listed in their signature.

5 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Aaron Caveny shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Nick Lenius commented  ·   ·  Report

    I am currently doing this as a canned response. Works pretty well.

  • Aaron Caveny commented  ·   ·  Report

    With the latest ability to email from the customer tab, this would REALLY be beneficial!!!

  • Aaron Caveny commented  ·   ·  Report

    This has been planed for nearly a year. Any updates?

  • Liridon Shabani commented  ·   ·  Report

    I Agree with the suggested comment, any ideas if this will be done in the near future????

General

Categories

Feedback and Knowledge Base

(thinking…)