Create a "Free Text" field for Custom Fields
Is it possible to have a "Free Text" custom field type that we can edit right there on the ticket page without the need to click Edit, then make your change, then click Save every time?
As an example, we have a very large workshop and need to track the physical location of items quickly & easily. In a single day, we can have a watch pass through 7 different storage locations with some techs having 30-40 watches passing through their hands. We need a super quick way of changing the location of watches as they move around the building, and a text box that allows us to type Parts Box or Blue Safe without having to go Edit/Save each time would be great.
Thanks