Repairshopr already has the additional templates for invoices. This gets assigned to the customer. I need this same functionality applied to tickets. I would like to create a ticket template and assign it to customer. We have online repair affiliates that have their customers direct ship to our lab. We then will repair the device and ship back to the customer with the ticket as a record. It would be great to edit the ticket so that it was branded to reflect the original seller.