Allow to add the last 1 or 2 ticket entries to an email response to include context
We have a lot of clients with multiple tickets. When we reply using repairshopr, the lack of ticket history in the email is an issue. I understand you cannot add a mile of backlog, but maybe have an option to include the last one or 2 ticket entries when an email is sent out. This would keep the context of the message in place. Thank you.
3
votes
Markus Hugenschmidt
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