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I would love to be able to configure different outgoing emails for each of my locations.

It would be very nice to have the option to configure different outgoing emails for each of my locations.

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The Hard Drive shared this idea  ·   ·  Report…  ·  Admin →
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  • Hyperion commented  ·   ·  Report

    100% yes - i'm surprised this isn't a feature already.

    Our stores and support emails share a name with the city that they are in.
    Since outbound emails default to one of the stores, customers replying to appointment reminders or emailed invoices are generating leads in the wrong store and muddying up the system.

    This can be worked around with marketr campaigns by having separate campaigns per location, and manually typing in the desired outbound email for each campaign. It can also be worked around when emailing a customer directly from a lead, but not from the customer's profile.

    All the ingrated email options - tickets, appointment reminders, invoices, etc - are defaulting to whatever the first location set up was.

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