I would thing it beneficial to have multiple dashboards based on ticket type, technician or other sortable field. Right now, I have 112 open tickets in the system. Some are inhouse computer repair acted on by bench techs. Some are phone repairs, acted on by my phone repair tech and others are onsite / B2B service calls acted on by my field engineers. I have multiple displays around my shop, wall mounted all running RepairShopr. They now all display the dashboard, but with every ticket verses tickets specific to that business area. To show open repair tickets for phone repairs in the phone repair area of my store or to show open tickets for computer repair on my tech bench would be a great visual benefit to the techs performing the work. It would also help my front desk person who checks equipment in almost instantly give the customer an ETA based on the number of open tickets in that specific area of the company.