go back to how invoices were before, or at least give an itemized invoice.
Recently, had a customer who made a $25 deposit which created an invoice then when project was finished he owed an additional $85. Since we gave him a copy of the invoice for the deposit and we gave him a copy of his finalized invoice it looked like he paid a total of $135 instead of just $110. The final invoice only showed a payment and charge of $110 not a breakdown of the $25 deposit and the $85 additional charge leading the customer to think he was charged more than he should've been and leaving us confused and wasting time trying to figure out what happened. This is fairly new and needs to be changed to a more itemized system.