Monthly Ticket Report
For client on a managed service agreement, it would be great to generate a monthly report of all the tickets does in the previous month, along with time spent.
This report can be sent directly to the client or to us first.
6
votes
Kamal
shared this idea
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Gazo
commented
It's hard to believe that this hasn't been implemented by default already. A standard feature in any ticketing system, MSP or not.