I have a contract where we work on multiple devices at once.

For example, the customer comes by and drops off a stack of iPads for different repairs (cracked digitizers, broken off headphone jack, etc.)

While I can add all the items as assets, I can't individually mark the problem each one has in a quick and convenient manner.

Sure, I can get the serial number and manually type it out:

"iPad 4, Serial DMPL4KT773, Broken digitizer"

...but this seems cumbersome when I could just select the asset from a dropdown list (being that it's already added to the ticket) and select why it's here ("Broken Digitizer") from a second dropdown.

Would this help anyone else?