"Related Ticket" - In Estimate / Invoice view - Should have same color theme as normal ticket area (Private / Public)
color-coded themes should persist through RS. Less of an immediate issue; but at first glace at the ticket notes at the bottom of a Estimate / Invoice, seem that they are all public notes. (Because they are white not yellowish)
Though this area is only intended to act as a quick glimpse to ticket activity related to said invoice / estimate. It's comes off visually confusing.
My 2 cents. Especially now that we have needed to be very cautious about what ticket views are public to the customer's view (via portal)
1
vote
K Cunningham
shared this idea