Make Ticket Custom Fields with URL's clickable
With Customer Custom Fields, you can paste a URL and it becomes clickable from the Customer Screen.
Would like this ability in a Ticket Custom field.
We frequently paste links to other systems we use to quickly jump over there, but we have to select the url and copy past to a new tab.
Just being able to click it right from the ticket would be great!
6
votes
David Lawrence
shared this idea