When clients log onto their portal they can be greeted with a notification that we set up as Admins. This could be something to let them know there is an issue, a new virus, or a sale that you are having.

Almost the same as RS does to let us know when things are 'occurring.'

I would personally also like to be able to add in a link to learn how to use the portal that directs them back to our website and it explains everything they see and how to correctly initiate a ticket or pay a bill.