Customer notes that look like ticket notes.
Have the same notes for customers that tickets have instead of a tiny box that just looks cramped
2
votes
johnathan t Hawn
shared this idea
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Andy Rowley commented
I also made a suggestion about this before I saw this. In essence, I said the same thing. Historical individual notes rather than just one messy single note.
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Lee Froloff commented
I agree. The customer notes section is weak, jumbled. You are unable to separate basic notes like logins, etc. It's all just jumbled together. weak.