Add asset directly from Ticket (ex. in "New" menu)
Add asset directly from Ticket (ex. in "New" menu)
Now it can only be done from the "change ticket" section..
Jonas Mortensen
shared this idea
-
Gerry Hayes
commented
Yes please. Add New Asset from the Ticket page.
Can we resurrect this one?
It'd really speed my workflow if I could add an asset from the Ticket page. Right now, I need to click into the Edit page, wait for it to load, add assets there, and then Submit and wait for the original ticket page to load again.
There's a button for New Attachment or New Appointment for instance. It'd be fantastic to have a New Asset button (or item in the Action menu) to speed things up.
Similar tickets have been logged before and noted as 'Completed' with the instruction to click on Edit. Of course that works but, as described, it's not the most speedy or friendly way this could happen.