Ticket time estimate
It would be very beneficial, in our case anyways, in the initial ticket creation to be able to estimate the time for a project. Then have an option on the dashboard to show how committed our techs are.
I know you can create an appointment but rarely in our shop do we do appointments, 90% are just drop-in's. Even if I use the appointment tool it doesn't show how much time is committed on the dashboard.
It would be nice so our receptionist could quickly take a look and say "well we're book about 8 hours today, so it will likely not be til tomorrow that they can get started on the repair"
7
votes
Wayne
shared this idea
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floridacellrepair
commented
That would be incredible. Did you ever hear anything back from RS?