Customer replies shown on front welcome screen
We frequently receive replies via email, which currently display only in the customer index. I feel it would be better, to display any replies to emails on the front page, that when we log in of a morning, immediately we can see any replies. Another suggestion would be to somehow display a notice (a number or flag) in the top menu bar, that way we can see there is a reply.
2
votes
Michael Shea
shared this idea
-
AdminRajesh Agarwal
(Admin, RepairShopr)
commented
They do show pretty prominently on the ticket dashboard, do you have that setup anywhere in your shop?