Link to invoice created in ticket comments
Currently, there is no way to get to an invoice linked to a ticket from the ticket itself. Is it possible to create a comment (or hidden comment) with a link to the invoice when its created?
We are set up as an MSP shop type, so we don't have the workflow window at the top, middle of the ticket where this would normally show the invoice. (picking the MSP type was the only way to remove the workflow window form the customer portal.)
0
votes
Nick
shared this idea
Robert Reichner
responded
We’ve surfaced the invoice link on tickets for our MSP users!
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Nick
commented
Awesome! thank you!