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Shannon Gaffney

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7 results found

  1. Integrate POs into Amazon Purchasing Systems

    20 votes
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    under review  ·  4 comments  ·  General  ·  Admin →
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    Shannon Gaffney commented  · 

    apparently I just wasted a vote, this is going nowhere

    Shannon Gaffney supported this idea  · 

  2. The 100% PERFECT SOLUTION for having MULTIPLE Phone Numbers and Email Addresses instead of using SUB CONTACTS !!!

    185 votes
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    67 comments  ·  General  ·  Admin →
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    Shannon Gaffney commented  · 

    It's been over 5 years since this idea was posted and the contact and sub-location module is still crappy. We are a B2B and just one of my clients has 48 locations in so cal. We go to every one of them. If I list them as a sub-address under the corp location - it doesn't give me any way to put details in on every location. Each location has it's own manager, it's own contact details, it's own assets, etc, etc,. However, accounts payable is all done through the corporate office.

    this is just ONE of the accounts we like this. I'd like to be able to list the main corp details, with each location under the main corp and be able to have unique contacts and assets, tickets etc at each physical location.

    Shannon Gaffney supported this idea  · 

  3. Multiple Dashboards Based On Ticket Type Or Tech.

    4 votes
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    0 comments  ·  General  ·  Admin →
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    Shannon Gaffney supported this idea  · 

  4. Toggl Time Tracking - Needed for Multiple Techs

    174 votes
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    17 comments  ·  General  ·  Admin →
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    planned  ·  Rajesh Agarwal responded

    Planned means we want to do it, not that it’s scheduled for a dev to work on yet.

    Keep voting..

    We just scheduled a few tasks that had 70+ votes, we can’t do this before those.

    Shannon Gaffney supported this idea  · 

  5. group techs into teams and allow assigning tickets to the group

    8 votes
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    0 comments  ·  General  ·  Admin →
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    Shannon Gaffney supported this idea  · 

  6. Stop auto subscribing techs to tickets when they leave a comment.

    24 votes
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    6 comments  ·  General  ·  Admin →
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    started  ·  Rajesh Agarwal responded

    Thanks for all the votes and comments here, we are going to change this to stop auto-subscribing when a comment is made. Should be able to get that change out any day now.

    Shannon Gaffney supported this idea  · 

  7. Different Estimate Templates

    12 votes
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    5 comments  ·  General  ·  Admin →
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    Shannon Gaffney commented  · 

    we aren't a computer repair shop, or an auto repair shop or an hvac shop. We service various types of equipment. It would be much appreciated to have the ability to create a template for each type of equipment that we service. Sometimes we do plumbing, sometimes we install a new air compressor etc, etc. Having to alter the estimate template each time is a real pain in the ass.

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