The notification center currently offers 4 forms of alerts: Email, SMS, In-App, and Webhook. These are all great, but you're forgetting one of the most useful reference points in the whole app - the Ticket Dashboard!

We'd like to have "Dashboard" added as a delivery method for notification sets. This would change the color of a ticket box to let you know there's a notification that needs to be seen. Obviously, not all notifications are applicable to tickets, but this would be really great for the ones that do have tickets.