Work Flow Optimization
Key updates that our team believes will increase work flow, also please advise if these can be done on just our account, if not everybodys, since they makes sense to do...
- capitalize first last auto when creating a customer
- remove work approved to proceed when creating a ticket (our team does not use this option so for us it is redundant)
- sort tickets by status default when clicking tickets (not grouped by; looks different)
- fix searches on invoices not showing results properly (ex. we type last name nothing shows, if we type first it does but there is obviously always many results)
- hide custom password field on invoices
- stop dropdowns/auto selection when creating ticket titles
Thank you!
3
votes
Michael
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