#Hashtag tech notifications in notes
There's a lot of instances where I'd reference another tech in the company for something or do the "he said/she said" notes where it'd be nice to have a #techname. Ideally, it would alert them just like we get notifications when tickets get assigned to us.
5
votes
Tyler Furukado
shared this idea
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Ryan (CTO, Pinellas Computers) commented
I think this would be better suited for individual techs with an @ sign (like @Ryan or @Troy). Hashtags should be used for groups or ideas (like channels in Slack). I think the @ call for techs would be great in the app, and if you have Slack integrated, have a way to post direct messages with @ calls.