Provide some method of contacting you for support.
It would be great if we could actually contact a support agent. The Kbase is great, until it doesn't cover your problem. I've been using RS for a while, and the only way I know to get help is to email individuals within your organization. It's very strange that I click a "Help" button in the interface and the only option I have is to submit a feature request? Very strange.
7
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