Automation Option to Not Add Comment to Ticket
We use the automations to send messages Slack and in turn to Google and Amazon assistance to notify techs of status changes and the such. The automations leave a comment each time they run stating automation ran and posted to Slack.
Normally that would be fine, but with the number of automations we have the feed can get cluttered with long lists of automation comments.
It would be nice to have an option checkbox in the automation to not post as ticket comment. That way we could send messages to Slack and our Google and Amazon assistance without the ticket getting filled with automation updates.