We track labor time for many different internal reasons to see how much time we are using on a ticket. Sometimes, that is not actually billable. In order to use the labor reports, we have created some labor items that have a $0 charge associated with them. We have a 'no charge', 'RMM labor', "managed exchange labor' and so on. Problem is, when we use these labor types, they deduct from the pool of prepay labor that customer has. So, we end up using time we shouldn't, or we are not accurate in our tracking.

I would like to be able to have a tick box in the labor inventory item to designate if that labor item should deduct from the prepay pool or not.