Would it be possible to add a feature where we can allow a checkbox or
button to the customer side of the ticket? It would be great if this could
change the ticket from not approved to approved status. But even if its
just an update that would be fine for us.
If not what about putting an option for the worksheets to face the
customer? In the worksheet we have a drop down for approved or not
approved. But on the customer side it only shows the worksheet name and
question?