tickets opened and resolved on Z Reports
It would be awesome to see a "Tickets Opened" and "Tickets Resolved" on each daily Z Report. Or maybe even just a way to customize the Z Reports with some more information.
1
vote
Pamela Storch
shared this idea
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Jamie A
commented
This report is needed! Not sure it should go on the Z report, but a single report (day, week, month) review of
New Customers
New Tickets
Resolved Tickets
Invoices Created
Payments ReceivedI would even like to see Time Clock hours and ticket timers hours logged on there as well.
Most of this info can be found, but it is many clicks and report generaions.