Link Vendors to Assets
When creating assets for clients, we always ensure that the vendor information for that asset is entered so it's easier for technicians to get the vendor on the phone as quickly as possible.
Imagine you have a ticket open for a failed firewall or LOB app that isn't functioning as expected. You have the firewall or app attached to the ticket as an asset. Click on the asset and the support information for the device or software application is displayed, including serial and/or account number.
I create my vendors in the Vendor List, but now I also have to duplicate that information in the asset. It would be nice to associate the Vendor to the Asset without having to duplicate that data.