Add Estimate line items to existing ticket
Currently we are able to create an estimate that is linked to an existing ticket, but if the estimate is approved, we need to create an entirely new ticket, or a separate invoice.
I believe it would be beneficial, once approved, to place the line items from the estimate, into the existing tickets open invoice (Under "Add/View Charges") with a "Add to Ticket" button or similar functionality.
-
Clifford commented
this is a frustrating method. We should simply be able to add an approved estimate as a ticket charge or the estimate when approved the charges are added to the ticket charge automatically.
Please address RS!
-
Bzizzle Alexandro commented
I agree! it would also be great to have the line items converted to Worksheets if possible?