Ok, We already have it where we have a live backup of our data put into our dropbox. So the ability to link dropbox is already there.

Currently, we have to use Zapier to create a dropbox folder for each ticket we make, it would be great however if we can have it so when we upload an attachment to a ticket it would go directly to that dropbox folder, as well as the ticket paperwork and invoice. Current it is a hunt and find situation and we use dropbox business to sync tickets and invoices among all our guys and gals.