On desktop:

The Ticket Summary\View Log\"Notes" section is horribly restricted. We write a good deal of information in this log, so as it expands downward we end up with a thin looking column. Worse is when we have 2 or 3 entries like this in the log. It creates a need for a lot of extra scrolling.

1st Suggestion: If the "Notes" are bigger than 5 lines, there should be a "See More" button. This will create a nice uniformity. Downside is you would need that additional click to see the full note.

2nd Suggestion: The "Notes" column width should be 2 to 3 times greater. Downside here is that larger notes will still need a lot of scrolling, but they will be easier to read.