A couple of items regarding how time entries appear on invoice (I preface this by saying that we're currently mainly a break/fix and consulting shop that invoices by calendar month, with some projects obviously spanning multiple days):

1) Add option not to include exact time duration for time entries on invoice (i.e., I don't want the client to see 8:42am - 9:02am).

2) Put the ticket title at the top of the time entry description instead of at the end. This allows client visually to reference more easily when a particular ticket has multiple time entries.

3) On the pending charges shopping cart, include the date of service for each entry as well as (at least in mouseover pop-up form) the title of the ticket. This would help me at least.