Include Estimate/Invoice Message in Ticket Note
When an estimate or invoice is related to a ticket and that estimate or invoice is emailed, the system makes a private note in the ticket saying it was emailed.
You are given an opportunity to include a custom message when emailing an invoice/estimate. The system should include that custom message when creating that ticket note.
Currently, finding what (if any) custom message was included requires a bit of digging.
4
votes
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