We use the additional properties of an asset in virtually every ticket. A fast way to view them without opening the asset page would be appreciated.

New ticket page design feels very drab. Not sure if it's the increased amount of background-gray being exposed on the left side or the relative lack of colors, probably both. The little color that remain are noticeably more dark too which doesn't help.

Textbox is only 2 rows which is smaller than the majority of our messages we write, would like ~5-7 rows as default size.

When switching tabs within a ticket the page jumps down which feels more annoying than anything. Would prefer if it didn't jump down so far that the Overview/Worksheets/History-tabs are off screen at the very least.

Ticket title could be a bit bigger, feels a bit too small right now especially compared to the ticket number right above it.

We don't use the labor log so it would be nice if it were collapsible.