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Require PIN Login After 60 Seconds of Inactivity on ALL Tabs, Not Just the POS Tab

I have an issue where my technicians forget to "switch users" and will accidentally create invoices and tickets under the wrong user. We then have to go back into the ticket or invoice after the fact to reassign the proper user, if it is even realized. This can make running sales and commission reports inaccurate.

I would like to see a feature where after 60 seconds of inactivity, a user is required to enter their PIN, regardless of what tab they are on. This will greatly reduce these accidental wrong user issues. It would also be much more efficient than manually clicking "switch user" after a user is finished using the system.

I understand that this feature is available on the POS Tab, which we rarely even use. I believe it would be much more beneficial if it was global to the whole site.

Thanks in advance for taking the time to look at this.

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haytham shared this idea  ·   ·  Report…  ·  Admin →
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  • Sandi Rutledge commented  ·   ·  Report

    We would love to have this feature too! We're just barely moving over from RepairQ and will definitely miss having the convenience of this feature! Ideally it would be nice to be able to customize the timeout, and to ensure the timeout doesn't occur when someone is typing notes into a ticket.

  • eddie commented  ·   ·  Report

    Definitely need this feature.

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