I would like to be able to pull up a customer and have access to a timer similar to the ticket timer for billing them for one-off time services. For example, a customer calls for advice and you end up talking to them for 30 minutes, I don't want to have to create a ticket or invoice or any of that, I would just like to be able to start a timer, assign a category and description and have that billable time entry thrown into the "shopping cart" just like the ticket timer does.