merge button on ticket page for merging multiple tickets at once after you have selected them
Can you make us an option to merge multiple tickets from the ticket page. Maybe like put an option under bulk actions or just make a merge button to click after selecting multiple tickets.
30
votes
Lonnie
shared this idea
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Bryan K
commented
It would be great to be able to merge tickets from the tickets list instead of having to open a ticket first.
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William MacFee
commented
This would be incredibly helpful as customers don't like to reply to the same email to keep ticket comments consistent.
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alex
commented
We need it for sure!