Device Repair Widget Changes!
So, i really love the device repair widget, it does almost everything I wanted to integrate into my website for lead generations.
However, the flaws i've found with it, is the customize ability with the general settings of the widget itself. ( Type, model, color, network, issue)
If you would integrate the ability to edit these catagories, the widget would be absolutely perfect. I want to remove the "color" option or at least change it, to something else that better suits what I am looking for in my lead generation. I feel the "color" aspect is fairly useless. I would love it if they could choose their type "laptop" their model " asus / dell / hp /etc" and then the specific model of the brand. AKA if they choose Asus, they can then choose from their model #, to be more specific. So that i can address their issues more easily.
The same with network, i have it set for their Operating system as a choice, because it somewhat goes with the "network" word itself, but I would love to be able to customize it.
LASTLY! With the Issue option at the end. I would love to be able to have them select MORE than just ONE option. Because when it comes to issues, sometimes you have more than one. EXAMPLE: Overheating AND Viruses / malware. Instead of just being able to bring it down to just ONE issue, i would love to know ALL of their issues.
Other than that, the widget is great, and a really good integration for my website. Please take these ideas into consideration, and i believe they could be fairly easy to incorporate given your abilities you provide to me to customize ALL my other widgets.
Many thanks,
Dane.
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rob21 commented
This would be an absolutely killer feature IF it were fully customisable. Our workflow would improve dramatically and our customer interaction would receive a huge boost.
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Stan Young commented
Great explanation, this would be such a great feature if they would PLEASE update it.
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Anonymous commented
Agreed. And while you are at it, I don't understand the "Return to App" button. I'd like to have that gone.
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Alex commented
Dito. It's 1 of the two negatives I have seen so far. Could have a darn near perfect system with that fixed.
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hooman commented
I second that.