Example: We have 3 custom fields when creating a ticket, "Is this an Expedite", "Is this a Warranty", "Is this a possibly Encryption Virus?"

Currently we use different colored paper to signal these markings, but it would be nice if we could also have the overview show these so our techs will see an expedite full red line and know the grab that ASAP. Clearly it would be nice to do this not only on custom fields so ticket automation condition would probably be the best way to approach this.