Contact info on Large Ticket
We would really like to see the option to enable the complete customer contact information on the Large Ticket as opposed to just their mailing address. Phone numbers and/or email addresses are really nice for quick reference and a necessity for our shop. We print off a small ticket and staple it to the large ticket just for the phone numbers, which is silly since there is a space for customer contact info, but no way to enable phone numbers and/or email addresses.
Nick
shared this idea
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Robert
commented
I added phone and email through the edit template and had no issue with formatting. Just go to edit template for the large ticket and copy and paste the {{customer_email}}
{{customer_phone}} fields to wherever you want them to appear on the ticket. -
Michael Emmert
commented
Yes so much need this. Especially if a tech is in the field and they are trying to reach the customer. We either add the phone number to a comment, which can then fall off the page, or hand write it on the ticket.
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info
commented
yup it's a pain not having email and phone.
they can be added manually but don't format correctly