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Custom colours in ticket comments

Currently, all ticket comments are white or yellow.

It would be good if we could add custom colours for ticket comments.

Yellow is used for private notes written by Techs as well as SMS messages.

I would like to see a way to differentiate between private and SMS.

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Paul Ponting shared this idea  ·   ·  Report…  ·  Admin →
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  • Barry walker commented  ·   ·  Report

    I would be happy just to have a way to differentiate between private and SMS.

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